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Location Page Feature & Content Overhaul

Improved UI that better aligns with brand strategy. Page analysis to identify areas of improvement based on customer feedback.

Problem

Problem

Outdated information leads to frustrated customers and confusion when our properties and services are not clearly communicated. Old-styled UI devalues the brand and complex UX hurts the possibility of transactions & successful conversion for customers.

Starting View_ US Map.jpg
 Old UI

Old UI

Challenge

Challenge

Clearly define new & legacy locations for customers. Modernize the experience based on familiar technology and interactions. Full audit of active/non-active locations & services by branch.

Technical Overview Notes.jpg
 How a user is finding locations today

How a user is finding locations today

V2 Test_ Including Locations Types.jpg
User Journey Map_ Locations URLS.jpg
 Early findings

Early findings

Early Iterations

Early Iterations

Testing layouts, UI, & functions before deployment

V1 Testing.jpg
V3_ State Level Example.jpg
SVB Locations Page Redesign Overview - 1.0.jpg
V3_ Default View.jpg
Thinking

Thinking

Leveraging Snazzy Maps allowed for customized UI to fit our brand, & a flexible view window for users that lead to a balanced page.

Result

Result

results after selection of filters_ state level.jpg